Contact Facebook Support 2019
Contact Facebook Support
Method 1. Making Use Of Facebook Resources
1. Open the Facebook Help Center page. If you aren't currently logged right into Facebook, you'll require click the Log In button in the top right corner of the web page to enter your Facebook email address and password.
* Unfortunately, there is no way to directly get in touch with Facebook-- you can't call, message, e-mail, or otherwise speak with an employee or affiliate of Facebook. You can, nonetheless, make use of Facebook's Help Facility to diagnose and also report a problem with your account.
2. Evaluation the choices toolbar. This is at the top of the screen, directly underneath the search bar-- you'll need to drag your computer mouse cursor over each option to see its subsections. Your options consist of the following:
* Using Facebook - This section of the Aid Facility covers basic Facebook functionality, consisting of how-tos on friending, messaging, and account development.
* Handling Your Account - Covers items such as your login and also your account settings.
* Privacy as well as Safety - Addresses account safety, unfriending people, and hacked/fake accounts.
* Policies and also Reporting - Covers fundamental coverage (abuse, spam, etc.) as well as handling a deceased person's Facebook account and reporting hacked or phony accounts.
* You can additionally take a look at the "Questions You May Have" as well as "Popular Topics" areas on this page, because they cover usual issues and grievances.
3. Select an appropriate area. For example, if you're having a trouble with an impostor account, you 'd pick the "Personal privacy and also Security" area and afterwards click Hacked and Fake Accounts.
4. Evaluation added options. In maintaining with the impostor account example, you might click the "Just how do I report an account that's claiming to be me?" web link. Doing so will certainly raise a series of steps that explain how to fix your scenario.
* For example, Facebook advises handling an impostor account by mosting likely to the account's account page, clicking ..., and clicking Record, then following the on-screen instructions.
5. Make use of the search bar to quicken your process. To do this, merely click the search bar at the top of the Assistance Facility page-- it will state something like "Hi (Your Name), just how can we aid?"-- as well as type in a few words connected to your issue. You need to see a number of ideas pop up in a drop-down menu listed below the search bar.
* As an example, you might enter "impostor account", after that click on the "Exactly how do I report a make up impersonation?" result.
* The search bar right here only links to Facebook's pre-written posts-- if you're seeking an answer to a particular issue not covered in the Aid Center, avoid ahead to the Community page.
6. Open the Ads Aid Facility web page. If your company or web page is having issues with ads, your questions are normally dealt with in this section.
* To look into advertising and marketing, you'll want to click Creating Advertisements or Handling Advertisements.
* For troubles with advertising, you'll need to click Repairing Your Ads and then select an issue on the succeeding food selection.
7. See the Facebook Area page. If you can't locate your current problem noted anywhere in the Assistance Facility, your best option is to look for it in the neighborhood forums here.
* You'll see a search bar on top of this web page-- you can search for topics (e.g., impaired accounts) from here.
Method 2 Sending a Problem using the Better Business Bureau
1. Open up Facebook's Better Business Bureau page.
2. Scroll down and click Send a Grievance. This gets on the lower ideal side of the website next to the Submit a Review button.
3. Click Visit This Site to File a Complaint. This is beneath the "I am seeking to resolve a conflict with a service" heading on the left side of the web page.
4. Fill out the Qualification Questions form. Below, you'll need to click the "Yes" or "No" checkbox for every of the following inquiries:
* Is this an employee/employer complaint?
* Is this a discrimination or civil liberties complaint?
* Does your complaint declare a criminal act?
* Is this a company with a problem for collections purposes with another business?
* Is this complaint in litigation?
* Is this issue based solely on frustration with a rate?
* Is this complaint concerning an acquisition you desire you never made?
* Are exclusively looking for an apology from business?
* Are you filing this issue for BBB information just?
5. Click Proceed to Problem Form. You can additionally click Clear & Start Over to begin completing the kind again.
6. Click Proceed. If you want to alter the language of the list below forms, you need to first click the "Select Language" bar in the top left edge of the display and after that click your favored language.
7. Submit the complaint kind. This will differ from one person to another based upon one's individual info as well as the nature of one's problem, however make sure to be as detailed as possible when filling in this form. You should include all of the following:
* The trouble you're experiencing
* The actions you took to resolve the issue
* The issues you ran into while attempting to solve the issue
* Any kind of potential remedies and/or tips you can consider
8. Scroll down and click Submit Issue.
9. Wait on an email to get here. Facebook operates West Coast time, so expect your e-mail to get here as necessary within 3 to five service days.
Technique 3. Sending an Allure for an Impaired Account
1. Open the Disabled Facebook Account web page. If your account hasn't been impaired (or isn't currently impaired), you will not be able to send a charm.
2. Click the "submit an allure" web link. This is towards the bottom of the web page's paragraph next to the "If you believe your account was disabled inadvertently" line.
3. Enter your Facebook email address. You can also utilize a phone number right here.
4. Enter your complete name. Make certain the name listed here straight matches the name on your account.
5. Click Pick Data. You'll likewise require to upload an image of an ID-- be it a vehicle driver's license, an authorization, or a passport photo.
* If you do not have an image of your ID available, take one now and send it to yourself using email so you can download it to your desktop computer.
6. Click on a file place. As an example, you could click Desktop computer right here.
7. Click your ID image. This will certainly upload it to the Facebook form.
8. Kind information right into the "Added Details" box. This is the area in which you can validate the resurgence of your account. Consider consisting of information like the following:
* Why your account should not have been shut off
* Why you desire your account to be reactivated
* Any other mitigating variables that could help your account be reactivated (for example, malicious disturbance with your account).
9. Click Send. Doing so will send your kind to Facebook for evaluation. Please note that you may not obtain a reaction for several days.
If you don't get a feedback within a week, attempt resubmitting your type.
Technique 4. Recouping Your Password.
1. Open up the Facebook web site.
2. Click "Forgot Account?". This choice is below the "Password" area in the leading right corner of your screen.
3. Key in your name, email address, or phone number. Ensure you can access whichever platform you select to opt for.
4. Struck Go into.
5. Click Continue.
6. Check your preferred tool of interaction for a code. As an example, if you noted your phone number, you ought to obtain a message with a code.
* If you choose email, examine your Spam folder.
7. Kind your code right into the "Enter Code" field.
8. Click Continue.
9. Click Continue again. You can likewise select to log out of your account on all devices if you think your account has actually been maliciously appropriated.
10. Enter a brand-new password.
11. Click Continue. Your password has actually successfully been reset across all Facebook platforms (e.g., mobile and also desktop alike).
Tips. If you can not locate the issue about which you want to get in touch with Facebook in the Help Facility, try searching in the Neighborhood section-- the posts there are normally better-suited to removed instances.
Warnings. Facebook's client service is infamously separated, meaning that you'll likely obtain a generic response to many queries.